10x Growth Ready: Upaya’s Proven Logistics on AWS ECS Fargate

Client Overview

Upaya is redefining logistics in Nepal with a tech-powered, end-to-end delivery ecosystem. From on-demand parcels to full-truck loads, warehousing, and nationwide fulfillment, Upaya is building the logistics backbone of Digital Nepal. With its focus on speed, transparency, and inclusivity, the company empowers businesses and individuals alike to move goods seamlessly across the country.

Business Challenges for Upaya

• Complex Orchestration – Needed a way to deploy and scale multiple microservices without heavy DevOps overhead.
• Secure Architecture – Required VPC isolation, SSL, and secret management to safeguard data and service communication.
• High Availability – Core logistics services had to stay resilient during peak loads and failures.
• System Observability – Lacked end-to-end tracing and monitoring to quickly detect and resolve performance issues.

Solution Implemented

1. Running Services on the Cloud

Upaya moved all its delivery applications into Amazon ECS with AWS Fargate, which allowed the team to run containers (small building blocks of apps) without worrying about servers. This made it easy to scale up during busy times and scale down when demand was low.

2. Safe and Reliable Access

An Application Load Balancer (ALB) was added to direct customer requests to the right service quickly. With SSL certificates from ACM, all communication was encrypted, keeping data safe. Passwords and keys were stored securely with Secrets Manager instead of hardcoding them.

3. Strong Database Foundation

The company’s database was shifted to Amazon RDS, which automatically handles backups, updates, and even disaster recovery. This ensured customer orders and tracking information were always available and protected.

4. Better Monitoring and Troubleshooting

With Amazon CloudWatch, the team could keep an eye on how the system was performing and receive alerts if something went wrong. AWS X-Ray helped trace issues across multiple services, making it easier to find and fix problems.

5. Cost and Efficiency Gains

By using Amazon ECR for storing application images and Fargate’s pay-as-you-go model, Upaya reduced costs, sped up deployments, and avoided paying for idle servers.

Results and Benefits

• Operational Efficiency: Reduced infrastructure management overhead through serverless container orchestration.
• Enhanced Security Posture: Achieved compliance-ready security with VPC isolation, SSL encryption, and centralized secret management.
• Scalable Performance: Seamlessly scaled services to support spikes in logistics demand without compromising availability.
• Improved Visibility: End-to-end monitoring and tracing enhanced system reliability and accelerated troubleshooting.
• Cost Control: Leveraged pay-as-you-go pricing and resource right-sizing to reduce infrastructure costs.

Conclusion

Key technical wins include zero-downtime deployments, automated horizontal scaling, and comprehensive observability across all microservices. The containerized architecture now supports Upaya’s expansion into new service lines without additional infrastructure complexity.

ROI achieved within 6 months through operational efficiency gains and reduced time-to-market for new features. This scalable foundation positions Upaya to handle 10x growth while maintaining current operational team size.