Terms of Service

Privacy & Policy

Effective date: 1 January 2020

Intentionally tampering (Hacking or sending virus) of our server by a client will see the account suspended. Any client or other person trying to perform any nature of the test(security, automation, transactional ) should be performed with the authorization ofCloudlaya.com and under the supervision.

Customers are advised to maintain data backups on their home computers or hard disks to ensure that they have ready access to their data. We recommend all our clients to take regular backups for all their important emails and data by forwarding mails to other domain email IDs or by using Outlook. You can easily backup your data from the web hosting tool we provide you.

Customers should also maintain their payment confirmation details that have been paid to us for the activation of the orders. It is also advisable to maintain the backup of our first mail which is sent to you after activation of your order and contains your User ID and password. By using the details provided, we will be able to provide you Technical/Billing support and activation/renew/control panel/reset password facility, etc.

We reserve the right to change prices listed on our site and to increase/decrease the number of resources given to plans at any time

We only allow our customers to use our SMTP server without using any illegal techniques and any unauthorized use of our SMTP server such as spam mail is not allowed.

In case of any tampering done to our network security, we will take immediate action against the respective hosting account.

72 hours past your due date, your account will be suspended. Accounts will be terminated if we do not receive a payment within 7 days after the due date.