Terms of Service
Privacy & Policy
Effective date: 1 January 2022
Misuse of the allotted server space, bandwidth, etc. by the client will lead to a reduction in the space and facility given.
Distribution of free email IDs or Webspace to any person other than the ones related to the website owner or the company automatically gives Cloudlaya.com the right to decrease the number of email IDs provided.
Any illegal activities happening in the websites under our service will be immediately sealed and the local authorities will be contacted immediately as per the rules laid out by the Nepalese and International IT Act. We will be not held responsible for the contents of the website.
Customers are advised to maintain data backups on their home computers or hard disks to ensure that they have ready access to their data. We recommend all our clients to take regular backups for all their important emails and data by forwarding mails to other domain email IDs or by using Outlook. You can easily backup your data from the web hosting tool we provide you.
Customers should also maintain their payment confirmation details that have been paid to us for the activation of the orders. It is also advisable to maintain the backup of our first mail which is sent to you after activation of your order and contains your User ID and password. By using the details provided, we will be able to provide you Technical/Billing support and activation/renew/control panel/reset password facility, etc.
We reserve the right to change prices listed on our site and to increase/decrease the number of resources given to plans at any time
We only allow our customers to use our SMTP server without using any illegal techniques and any unauthorized use of our SMTP server such as spam mail is not allowed.
In case of any tampering done to our network security, we will take immediate action against the respective hosting account.
72 hours past your due date, your account will be suspended. Accounts will be terminated if we do not receive a payment within 7 days after the due date.